Our Policies
Last Updated: 19/03/25
Welcome to BR Digital Solutions. This page outlines our policies, including our Privacy Policy, Cookie Policy, Terms & Conditions, and Refund & Cancellation Policy. We are committed to protecting your privacy and ensuring compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Privacy Policy
1. Introduction
BR Digital Solutions is committed to safeguarding your personal data. This policy explains how we collect, use, and protect your personal information.
2. Information We Collect
We may collect and process the following information:
Name, email address, phone number, and other contact details.
Website usage data through cookies and analytics tools.
Communication preferences and customer service interactions.
Payment details if applicable.
3. How We Use Your Data
We use your data for:
Providing services and fulfilling contractual obligations.
Communicating with you regarding our services.
Improving our website and marketing efforts.
Complying with legal and regulatory requirements.
4. Data Sharing & Security
We do not sell or share your data with third parties unless legally required. We implement strict security measures to protect your data.
5. Your Rights
Under UK GDPR, you have the right to:
Access, rectify, or erase your data.
Restrict or object to processing.
Data portability.
Withdraw consent for marketing at any time.
To exercise these rights, contact us at enquiries@brdigitalsolutions.co.uk.
Cookie Policy
1. What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help improve user experience and website functionality.
2. Types of Cookies We Use
Essential Cookies – Required for website operation.
Analytics Cookies – Help us understand website usage.
Marketing Cookies – Used for personalised advertising.
3. Managing Cookies
You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
For more details, contact enquiries@brdigitalsolutions.co.uk.
Terms & Conditions
1. Introduction
These Terms govern your use of our website and services. By accessing our website, you agree to these Terms.
2. Use of Our Services
You agree to use our website and services lawfully.
Any misuse or unauthorised access is prohibited.
3. Intellectual Property
All content, logos, and trademarks are owned by BR Digital Solutions and protected by copyright laws.
4. Limitation of Liability
We are not liable for any indirect or consequential damages arising from the use of our website.
5. Amendments
We may update these Terms & Policies from time to time. Please review this page periodically.
For any queries, contact us at enquiries@brdigitalsolutions.co.uk.
Refund & Cancellation Policy
1. Project Cancellations
If a project is cancelled, the following refund structure applies:
Within the first 7 days: 75% refund, minus a £50 cancellation fee.
After 2 weeks of work: 50% refund, minus a £50 cancellation fee.
If substantial work has been completed (e.g., final drafts, near completion): No refund.
2. No Refunds for Completed Work
Once a project is completed and delivered, no refunds will be issued.
3. How to Request a Cancellation
To cancel a project, please contact us at enquiries@brdigitalsolutions.co.uk with your request. We will assess the progress of the project and process the refund accordingly.
BR Digital Solutions
Email: enquiries@brdigitalsolutions.co.uk
Website: www.brdigitalsolutions.co.uk
